Hospitality

One system for the whole venue

Till, handheld ordering, kiosk, kitchen and QR menu share the same orders and the same items. For restaurants, cafés and bars, take-away and delivery.

  • One system for every point
  • myDATA order slips
  • Start with a single till

POS till

The heart of the venue. Fast checkout, table management and paperless end-of-day.

Hospitality Start · from 25€/month + VAT
  • Floor plan and table transfers
  • Take-away, delivery and click & collect
  • Split bills and partial payments
  • Cash, card and mixed payments
  • Integration with card payment terminals
  • Shift reports and end-of-day

Handheld ordering

Staff take the order at the table and it reaches the bar and kitchen instantly.

Hospitality Start · from 25€/month + VAT
  • Orders by seat, with notes
  • Routing to printers or screens per station
  • View the table bill
  • Take payment at the table
  • Runs on Android handhelds and phones
  • Permissions per staff member

Self-service kiosk

Customers order and pay on their own. Shorter queues, higher average ticket.

Self-service kiosk · from 29€/month + VAT
  • Product photos and descriptions
  • Options, extras and combos
  • Upsell suggestions
  • Card payment at the kiosk
  • Order number and pick-up notification
  • Greek and English

Kitchen display (KDS)

Orders appear on the kitchen screen instead of paper tickets, in order and with timings.

Hospitality Pro · from 49€/month + VAT
  • Orders per station (kitchen, bar, pizza)
  • Waiting times and priorities
  • “Ready” status to staff and till
  • Order-ready screen for take-away

QR menu & ordering

Guests scan the QR code at the table, see the menu and, if you wish, order from their phone.

Hospitality Pro · from 49€/month + VAT
  • Digital menu in several languages
  • Real-time price and availability changes
  • Order from the table (optional)
  • Call staff and request the bill

Back office & reports

All venues and all points of sale on one screen, wherever you are.

Hospitality Start · from 25€/month + VAT
  • Manage items, prices and menus
  • Sales by hour, item, staff member
  • Stock and consumption
  • Integration with our ERP or your accountant

Table bookings too

Online bookings with floor plan, reminders and deposits, turning into a POS table in one tap.

See the booking system
Compliance

Built for Greek tax rules in hospitality

In hospitality the Greek tax authority (AADE) requires more than a simple receipt. The system covers the requirements from order to payment.

myDATA order slips

Every table order is transmitted to myDATA as required for hospitality.

Documents via a certified provider

Receipts and invoices are issued through a certified e-invoicing provider.

Card terminal integration

Card payments are linked to the fiscal document, as required for payment terminals.

Card payment terminals are provided by a bank or payment institution of your choice. We handle their integration with the system.

For every type of venue

Restaurants

Tables, kitchen stations, handhelds and split bills.

Cafés & bars

Fast ordering, multiple service points, shifts.

Take-away & fast food

Kiosks, pick-up screen and fast checkout.

Delivery

Phone and online orders, drivers, timings.

Frequently asked questions

What does the hospitality system include?

The Grand Systems hospitality system includes a POS till, handheld ordering, self-service kiosks, kitchen display screens (KDS), QR menus with table ordering and a back office with reports, all in one system with myDATA e-invoicing.

How much do the POS and handhelds cost for a restaurant?

From €25 per month per venue, with a POS till and unlimited handhelds. With kitchen displays, QR ordering and stock, from €49 per month. Excluding VAT; hardware is charged separately.

Do you charge per handheld or per waiter?

No. Pricing is per venue and handhelds are unlimited, however many waiters you have.

Which devices does handheld ordering run on?

Grand Systems handheld ordering runs on Android handhelds and mobile phones. Orders go to printers or screens per station (kitchen, bar) and waiters can take payment at the table.

What should I look for in a restaurant ordering system?

It should keep working on the local network without internet, send orders per station, have per-waiter permissions, not charge per device and be myDATA compliant. The Grand Systems hospitality system covers all of these.

Do you offer self-service kiosks for fast food and cafés?

Yes. A kiosk adds from €29 per month, with product photos, options and combos, card payment, order numbers and menus in Greek and English.

Do I need to buy new hardware?

Not necessarily. We check what you already have and only suggest what is missing. If needed, we supply and set up the hardware ourselves.

What happens if the internet goes down?

The system keeps taking orders on the venue’s local network and syncs as soon as the connection is back. Submission to AADE follows the procedure for loss of connectivity.

Can I start with just a till and add handhelds or a kiosk later?

Yes. Each point is added to the same system without changing what already works.

Does it work with my bank’s card terminal?

We connect card terminals from providers that support integration. Tell us which one you have and we will confirm before installation.

A proposal tailored to your business

A short conversation is enough for us to suggest a solution and a cost. No commitment.